Shadow Immobiliser - Intelligent App Or Card Controlled Immobiliser
INTELLIGENT APP OR CARD CONTROLLED IMMOBILISATION
The Shadow Immobiliser is the most convenient yet secure vehicle security solution available on the market. With many alternative methods of operation, the Shadow Immobiliser is the only product of this nature to offer a bespoke and convenient solution for your individual needs. Enquire today for more information.
DON’T COMPROMISE ON YOUR VEHICLE SECURITY.
The brand new Shadow Immobiliser is the first app-based immobiliser to be launched anywhere in the UK, offering an additional layer of security in order to protect your vehicle from theft. At a time where violent vehicle crime is increasing and thieves are becoming ever more innovative in their methods, the Shadow Immobiliser is the most secure method of protection for your vehicle, and the most convenient solution for the driver. The Shadow Immobiliser system can prevent: Potential loss of No Claims bonus Time and expense of replacing your vehicle Incorrect market value settlement Loss of sentiment With hot hatches, family cars, appreciating classic cars, luxury and commercial vehicles being targeted everyday by organised criminals, protect your vehicle from being stolen with a Shadow Immobiliser.
HOW IS SHADOW IMMOBILISER DIFFERENT TO OTHER IMMOBILISERS:
The Shadow Immobiliser works exclusively with your mobile device or Driver Detection Card, utilising exclusive cloud-based systems and technology. Covert system, installed and developed by industry experts and security specialists. The Shadow Immobiliser offers distanced and immediate immobilisation – giving you ultimate control of your vehicle’s security and minimising the overall risk of theft or violent crime such as hijacking or breaking and entering. Multi Car Use- a Driver Detection Card or App can be paired with multiple vehicles to allow convenient access to any number of vehicles. If your vehicle is stolen, the Global Telemetrics team may be able to provide theft assistance using the device’s connected services* Approved security protocols by Security Industry Authority (SIA), ISO 9001, ISO 27701 and ISO 27701 certified. 12 month standard warranty with an option to extend.
The Shadow Immobiliser is the UK’s first connected immobiliser, allowing you to secure your vehicle with innovative and reliable technology. The Shadow Immobiliser automatically immobilises your vehicle when your ignition is switched off. The Shadow Immobiliser is operated solely through the presence of our unique Driver Detection Cards, eliminating the need to remobilise the vehicle through manual processes such as sequencing.
Shadow Immobiliser supplied and fitted for £479* (Please see notes below)
How it Works
- This is a stand alone system that immobilises the vehicle by dead locking it. This automatically takes place without user intervention, 90 seconds after the engine is switched off.
- To restart the car you simply press a button on the card before driving.
- The Shadow is suitable for all types of vehicles including classic cars, hybrid, electric cars, motorhomes and plant vehicles.
- The device can also be fitted with a tracking system for Insurance compliance.
The Card Tag
- The card is the size of a credit card and is designed to be carried in your wallet or purse.
- This card acts like a tag programmed to the immobiliser fitted in the car. By pressing a button contained in the card the immobiliser is deactivated and the car can be started normally.
- Each card has two metal contacts at the top and these provide a means of recharging the card. Simply use the supplied crocodile clip to clamp onto the two contacts and this is connected to a lead and 240v plug for easy recharging.
- The card has a multicoloured LED light contained on it. The LED is blue for deactivating the Immobiliser. It will indicate when the card needs recharging and if on charge when it is fully charged.
- Should you forget to charge the card then 30 minutes will give a full charge and return the card to full usage.
- The Shadow is supplied with 2 cards. However new cards can be purchased directly from Smartrack and added to your account.
The Shadow Immobiliser App
- The Shadow Immobiliser is all about the App and it can be downloaded free, from the Android play store or Apple App store.
- Once installed on your phone or tablet system settings can be accessed.
Not Insurance Approved
- This system is not Thatcham Approved and therefore cannot be used for car Insurance compliance.
* Extra Parts and Labour will incur a reasonable additional charge for certain vehicles.
How will you send my item?
We ship to addresses within the UK using Royal Mail and DPD couriers.
How much does delivery cost?
- Royal Mail Standard - 2-3 Day non-tracked service - £3.99.
- Royal Mail Tracked - 2-3 Day tracked service - £4.99.
- DPD 2-3 Day - 2-3 Day tracked service - £7.99 .
- DPD Next Day - Next working day tracked service - £11.99.
- DPD Delivery - Non specific DPD service for larger/bulkier orders - £15.
- Saturday/Sunday Service - Tracked service specified for Saturday/Sunday - £22.99.
For orders to UK Non-mainland and International destinations, there will be an additional charge at checkout. Please see below for more information.
How long does delivery take?
Depending on the delivery service you choose, delivery usually takes between 1-3 working days to mainland UK from the moment we despatch your order. Orders to UK non-mainland and international destinations can take longer.
When will you despatch my order?
Orders placed before 3pm are processed and despatched the same day (excluding bank holidays and weekends). Orders placed on weekends will be processed and despatched the following working day.
*Please note that international orders may require extra checks before we are able to despatch your order so timescales may vary.
Can I track my delivery?
Yes - Order tracking is offered as standard on all items, whether they are shipped via DPD or Royal Mail. You will receive your tracking information via email once we have despatched your order.
UK Non-mainland and International destinations.
Post Brexit some of our delivery partners have changed the way we ship to international and offshore destinations. This means that the cost of shipping to some locations has increased significantly and additional paperwork may need to be completed for some international orders.
Shipping for all items to UK Non-Mainland and International destinations will incur a charge at checkout. This charge is not final and additional postage may be required. Furthermore, this may incur additional delivery delays and also local customs charges which the buyer is responsible to pay.
Shipping to international destinations may require further security checks and I.D. to be provided by the cardholder. We reserve the right to cancel any orders where an order does not pass our security checks or the additional postage is not paid.
To avoid any confusion we would advise that you contact us before making your order.
What do you class as UK Non-mainland?
Rep. Ireland, N. Ireland, Channel Islands, Jersey, Guernsey, Isle of Wight, Isle of Man and Scottish Highlands. If you are unsure whether your address is classed as UK Non-mainland please feel free to contact us and an advisor will be happy to help.
For any further enquiries with regards to your delivery please contact us on 020 8561 9845 and one of our adviser's will be happy to help.
If you're not happy with your item or you've changed your mind.
Even though we're sure you'll be happy with your purchase, it's important that you are aware of how we deal with returns in the event that you need to send something back.
We understand how inconvenient it can be when you buy a product and aren't 100% satisfied with it. For this reason we have designed our returns policy to prevent any further inconvenience to you in these instances.
Under 14 days
- You can return your goods for a full refund or exchange as long as you inform us of your intention to return the goods within 14 days of receipt, starting from the day after you receive your goods (Exclusions apply, see below.)
- All return costs are down to the buyer and it is recommended that you return your items using a trackable method with appropriate insurance (if required).
- Once we have approved your return, please ensure that you return the item within 14 days.
- If a returns number is provided then please ensure that the parcel has this clearly marked.
- Items need to be returned in "as new" condition in their original packaging. We don't mind if you open the product to check it, however any used or damaged products will be subject to a 25% handling fee so please take care when opening your items
After 14 days
- We will not offer a refund after 14 days of you receiving your delivery unless your product is faulty.
Exclusions from our returns policy
As we're sure you'll understand, there are some products that we can't offer returns on due to their nature. These include:
- Special order items (these items will be clearly identifiable).
- Custom cut items.
- Clothing due to health and hygiene reasons.
- Products that include software which require activation.
Please note that these exclusions do not apply to items that become faulty.
If your product becomes faulty
We endeavour to get your items to you in fully working order, however in the event that your items do become faulty, please read below on what you should do next.
In a lot of cases with some products, faults can be fixed by performing some basic troubleshooting, so to prevent any further inconvenience to you we advise that you contact our Customer Service team who can guide you through some basic troubleshooting before sending items back.
Under 30 days
- If your items become faulty within 30 days of delivery you are entitled to a full refund or exchange. Please contact our customer service centre who will provide necessary returns details.
- Please send the items back with a cover note including a description of the fault and your original order number.
- Once we have fully tested the item and confirmed the fault, we will process the refund or exchange including cost of carriage back to us (within reason).
- If during our testing we cannot find a fault, no refund will be given and you will be charged for delivery of the item back to you.
After 30 days
- After 30 days you will still be able to get your faulty items repaired or replaced within the manufacturers warranty and we will be happy to assist you with this. Please contact our customer service team to find out the best way to get your items repaired or replaced. Please be aware that after 30 days we will not cover you for any carriage costs.
Air Lift Warranty information
Click here for Air Lift warranty information.
PLEASE NOTE: ALL RETURNS NEED TO BE ACCOMPANIED BY A COMPLETED RETURNS FORM: DOWNLOAD
DONT HAVE A PRINTER? Just ensure you include the relevant information required on a note inside the return so that we can process your request.
I want to return an item
- Unwanted Goods: In accordance with The Consumer Contracts Regulations (2015), you have a 14 working day 'cooling off period' in which you have the right to cancel your purchase and receive a full refund. The cooling off period starts on the day after the day on which you received the goods (does not include weekends). You are responsible for the cost of returning the item to us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- Providing that unwanted goods are received back by us in "as new" condition, we will refund payment for the goods. We don't mind if you open the product to check it, however any used or damaged products will be subject to a 25% handling fee so please take care when opening your item. These refunds will be made within 30 days of return of goods. Should you wish to cancel your purchase within the 14 working days 'cooling off' period, please e-mail us at [email protected]
- Please tell us your name and address, how your order was placed and any payment reference (ie Paypal) and the order number.
- Should you cancel your purchase with this 14 working day 'cooling off' period, we will refund your payment in full via the method of payment. There will be no charges for cancellation within this 14 working day 'cooling off period'.
- You are advised to wrap the product carefully to avoid damage. You are also advised to return goods by recorded delivery, registered post, or by courier. Proof of postage will not be accepted as proof of delivery. Please remember to include with the return your name and address, and a copy of your purchase receipt.
- Manufacturer's warranty: Beyond this 14 working day period, you are covered under the manufacturer's warranty which is typically 1 year. If your product becomes faulty during this period, you should contact our eSupport department, via the website, direct email or phone for a returns number. We will then arrange for your item to be repaired (or replaced, if appropriate with a new product) or provide details of the manufacturers local service centre.
- PLEASE NOTE: ALL RETURNS MUST BE ACCOMPANIED BY A COMPLETED RETURNS FORM: DOWNLOAD
Christmas Returns Policy
- Any product purchased between 25/11/22 and 24/12/22 will qualify for our extended returns policy.
- If your purchase is made within this time you have until 01/01/2023 to inform us of your intention to return your items.
- All orders placed within this time which are outside of the standard 14 day policy can only be returned for a credit. All credits need to be used within 90 days of issue.
- Please ensure you inform our Customer Service team in writing or via email ([email protected]).
- Any items being returned need be in brand new, unopened and unused condition.
- All products must be returned to us within 14 calendar days after our Customer Service team have authorised a return.
- Any promotional items received FREE at the time of purchase must also be returned, unused and unopened, otherwise the value of the promotional item will be deducted from the credit.
Please note: Our normal returns policy still applies on all orders if you are within the 14 day returns period.
Airlift Warranty Managments:
- Limited Lifetime Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased before 09/03/2021
- 2-Year Limited Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased individually on or after 09/03/202
- 4-Year Limited Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased with an Air Lift Performance front and rear suspension kit or four (4) Air Lift Performance Dominator Air Springs (purchased within 45 days of each other) on or after 09/03/2021
Airlift Warranty Bolt-on Suspenion:
- 1-Year Limited Warranty for Air Lift Performance bolt-on Performance Series and Slam Series suspension kits purchased individually before 09/03/2021
- 2-Year Limited Warranty for Air Lift Performance bolt-on Performance Series and Slam Series suspension kits purchased with a 3HTM, 3PTM or 3STM Air Management/Control System on or after 09/03/2021.
Airlift Warranty Compressors:
- 1-Year Limited Warranty for Air Lift Performance compressors purchased before 09/03/2021
- 90-Day Limited Warranty for Air Lift Performance compressors purchased on or after 09/03/2021