APPLE CARPLAY & ANDROID AUTO
Simply connect your iPhone to the USB port of your Alpine Halo9 and launch Apple CarPlay to communicate, navigate and stay entertained with your favourite smartphone apps. Most apps are Siri optimized so you can keep your eyes on the road. Apple CarPlay is compatible with iPhone 5 and newer. Android Auto was designed with safety in mind. With a simple and intuitive interface, integrated steering wheel controls, and powerful new voice actions, it's designed to minimize distraction so you can stay focused on the road. Android Auto automatically brings you useful information, and organizes it into simple cards that appear just when they're needed.
Built-in Navigation with TomTom Maps
The built-in iGo Primo nextgen navigation system uses TomTom maps and comes with pre-installed maps for 46 European countries. Select from hundreds of thousands of POIs to find gas stations, restaurants, sightseeing spots, shopping malls and much more. You can also input your destination using Geo-coordinates. Lane guidance always informs you in which lane to drive to not miss any exit or turn. TMC feeds your system with up-to-date traffic information.
Alpine Halo9 Navi
The INE-F904D is a DAB+ Advanced Navi Station with a 9-inch WVGA touch-screen and drive-less design (no CD/DVD slot). It uses a 1DIN chassis for installation, but the display “hovers” in front of the vehicle’s dash, allowing the oversize screen to be added to a variety of vehicles without the need for custom installation. The INE-F904D features iGo primo nextgen navigation with pre-installed TomTom maps for 46 countries. Customers even get 3 years free-of-charge map updates for their navigation systems.
- Power Output: 4 x 50 W High Power Amplifier
- Advanced Power IC
- Display: 9-inch Capacitive WVGA High Resolution Display
- White LED Backlighting System
- Control Type: Touch, Drag, Flick
- My Favorites Function
- Automatic Setting Change for 2 Users
- AUX-In: 1 A/V AUX Input (3.5mm micro jack)
- Steering Wheel Remote Control Function
- Vehicle Display Interface Ready (UART connection)
- Camera Connection & Built-in Controls for Multi-View Cameras
- Camera Guide Line Adjustment
- Rearview Camera Display Automatic Boot-up
- Menu Language: 24 Languages (for AV / Bluetooth),
- Auto Dimmer
- Anti-theft security code
- Firmware Updatable
- Power Antenna Lead
- Remote Turn-On
- HDMI Input (Alpine Special HDMI connector required)
- Engine Start-Stop unaffected
- Memory Presets: Preset Stations (FM: 12 / MW: 6 / LW: 6)
- Memory: Auto Memory
- Seek Mode: Local / DX Selection
- RDS Functions: PI, PS, AF, TA, TP, PTY, NEWS, RADIO TEXT
- DAB+ Tuner Built-in
- DAB+/DMB Supported
- DAB+ Slideshow Service
- DLS (Dynamic Label Service)
- DAB Service Following
- RDS Fallback (where available)
- Service Preset: 18 Preset Memory
- Auto Ensemble/Service Memory
- Service Search Function
- PTY Search Function
- Alphabet Search Function
- Antenna Power Supply Selection
- Built-in BLUETOOTH® Module
- Wide Band Speech Technology
- HFP (Hands-Free Profile) Compatible
- Streaming Music: A2DP (Advanced Audio Distribution Profile) Compatible
- Streaming Music Control: AVRCP (Audio / Video Remote Control Profile) Ver.1.5 Compatible
- Connection: SSP (Simple Secure Pairing) Supported
- Individual Profile Connection Hands Free Phone and Music Streaming
- Phone Book: Phone Book Synchronization
- Speed Dial: 4 Preset Memory (per phone)
- Multiple Phone Number Registration: 5 Phone Numbers can be stored for one name
- Call History Display: Outgoing Calls / Incoming Calls / Missed Calls
- Speech Volume Level Adjustment: Possible for Outgoing and Incoming Volume
- Signal Strength Indicator
- Battery Level Indicator
- Menu Language Selection: 24 Languages
- Firmware Updatable
- Microphone Included
Made for iPod® / iPhone®
- Connection: KCU-471i Required (Sold separately)
- Available Selections: Playlist / Artist / Album /Song / Podcast / Genre / Composer / Audiobook
- Alphabet Search
- Artwork Display
- Direct Up / Down: Playlist / Artist / Album / Genre / Composer
- M.I.X. (Shuffle) Play: Song, Albums, All
- Battery Charging
- Works with Apple CarPlay (requires CarPlay enabled iPhone)
- Works with Android Auto (Requires Android Auto enabled smartphone)
- Map Coverage: 46 Countries (Western and Eastern Europe) by TomTom maps
- 3 years free-of-charge map update
- Pre-installed trucking software and motorhome profiles
- Menu Language: 29 Languages
- Voice Guidance Language: 29 Languages for Voice Guidance, 15 Languages for Text-to-Speech (TTS)
- Advanced Address Search
- Post Code Search
- Free Form Search
- Partial Name Search
- Advanced POI Functions
- Smart Routes: Smart Routes using historic traffic patterns
- Advanced Route Planning
- Eco Route Search
- 7 Alternative Route Recommendation
- Advanced TMC Mode
- Map Display Mode: 2D Heading Up, 2D North Up, 3D
- 3D City Mode: 3D Building/Icon Display
- Elevation Map Display: 3D maps with elevation mode
- 3D Motorway Junction View: Junction View with Sign Post
- Drive Lane Suggestion
- Tunnel Mode
- Highway Mode
- Voice Guidance Mixing
- Direct Phone Call from POI data
- 3 Positioning Sensors: GPS / Glonass, Gyroscope, Vehicle Speed Pulse
USB Media Connection
- USB Connection: USB Extension Cable Included
- Music Playback: FLAC/MP3/WMA/AAC compatible
- Video Playback: MP4 compatible
- File / Folder Name Search
- Tag Info Search
- Folder Up / Down
- M.I.X. Random Play
- Bass Engine SQ
- Bass Engine™ Pro
- Subwoofer Level Adjustment
- Subwoofer Phase Select
- 4V High Voltage PreOut
- Equalizer: Flat, Pops, Rock, News, Jazz, Electrical Dance, Hip Hop, Easy Listening, Country, Classical
- Dual HD EQ (9-band Parametric Equalizer front/rear)
- 6 Channel Digital Time Correction
- Digital Crossover Setting
- Customized Sound Setting by Car Type
- MediaXpander HD
- Application Volume Level Setting
- Sound Setting Data Download
- Easy, Step-by-Step Sound Customization
- Alpine TuneIt App ready
How will you send my item?
We ship to addresses within the UK using Royal Mail and DPD couriers.
How much does delivery cost?
- Royal Mail Standard - 2-3 Day non-tracked service - £3.99.
- Royal Mail Tracked - 2-3 Day tracked service - £4.99.
- DPD 2-3 Day - 2-3 Day tracked service - £7.99 .
- DPD Next Day - Next working day tracked service - £11.99.
- DPD Delivery - Non specific DPD service for larger/bulkier orders - £15.
- Saturday/Sunday Service - Tracked service specified for Saturday/Sunday - £22.99.
For orders to UK Non-mainland and International destinations, there will be an additional charge at checkout. Please see below for more information.
How long does delivery take?
Depending on the delivery service you choose, delivery usually takes between 1-3 working days to mainland UK from the moment we despatch your order. Orders to UK non-mainland and international destinations can take longer.
When will you despatch my order?
Orders placed before 3pm are processed and despatched the same day (excluding bank holidays and weekends). Orders placed on weekends will be processed and despatched the following working day.
*Please note that international orders may require extra checks before we are able to despatch your order so timescales may vary.
Can I track my delivery?
Yes - Order tracking is offered as standard on all items, whether they are shipped via DPD or Royal Mail. You will receive your tracking information via email once we have despatched your order.
UK Non-mainland and International destinations.
Due to the UK leaving the EU, some of our delivery partners have changed the way we ship to international and offshore destinations. This means that for the time being we are unable to ship items to these locations.
We are still accepting orders to these destinations however delivery times and prices are not final. We will confirm via email once we know more from our delivery partner.
Shipping for all items to UK Non-Mainland and International destinations will incur a charge at checkout. This charge is not final and we may need to charge for additional postage if required.
Shipping to international destinations may require further security checks and I.D. may need to be provided by the cardholder. We reserve the right to cancel any orders where you are do not pass our security checks or do not pay for appropriate postage.
Please note that we are unable to ship some items outside the UK. To avoid any disapointment please contact us before making your order.
What do you class as UK Non-mainland?
Rep. Ireland, N. Ireland, Channel Islands, Jersey, Guernsey, Isle of Wight, Isle of Man and Scottish Highlands. If you are unsure whether your address is classed as UK Non-mainland please feel free to contact us and an advisor will be happy to help.
For any further enquiries with regards to your delivery please contact us on 020 8561 9845 and one of our adviser's will be happy to help.
If you're not happy with your item or you've changed your mind.
Even though we're sure you'll be happy with your purchase, it's important that you are aware of how we deal with returns in the event that you need to send something back.
We understand how inconvenient it can be when you buy a product and aren't 100% satisfied with it. For this reason we have designed our returns policy to prevent any further inconvenience to you in these instances.
Under 14 days
- You can return your goods for a full refund or exchange as long as you inform us of your intention to return the goods within 14 days of receipt, starting from the day after you receive your goods (Exclusions apply, see below.)
- All return costs are down to the buyer and it is recommended that you return your items using a trackable method with appropriate insurance (if required).
- Once we have approved your return, please ensure that you return the item within 14 days.
- If a returns number is provided then please ensure that the parcel has this clearly marked.
- Items need to be returned in "as new" condition in their original packaging. We don't mind if you open the product to check it, however any used or damaged products will be subject to a 25% handling fee so please take care when opening your items
After 14 days
- We will not offer a refund after 14 days of you receiving your delivery unless your product is faulty.
Exclusions from our returns policy
As we're sure you'll understand, there are some products that we can't offer returns on due to their nature. These include:
- Special order items (these items will be clearly identifiable).
- Custom cut items.
- Clothing due to health and hygiene reasons.
- Products that include software which require activation.
Please note that these exclusions do not apply to items that become faulty.
If your product becomes faulty
We endeavour to get your items to you in fully working order, however in the event that your items do become faulty, please read below on what you should do next.
In a lot of cases with some products, faults can be fixed by performing some basic troubleshooting, so to prevent any further inconvenience to you we advise that you contact our Customer Service team who can guide you through some basic troubleshooting before sending items back.
Under 30 days
- If your items become faulty within 30 days of delivery you are entitled to a full refund or exchange. Please contact our customer service centre who will provide necessary returns details.
- Please send the items back with a cover note including a description of the fault and your original order number.
- Once we have fully tested the item and confirmed the fault, we will process the refund or exchange including cost of carriage back to us (within reason).
- If during our testing we cannot find a fault, no refund will be given and you will be charged for delivery of the item back to you.
After 30 days
- After 30 days you will still be able to get your faulty items repaired or replaced within the manufacturers warranty and we will be happy to assist you with this. Please contact our customer service team to find out the best way to get your items repaired or replaced. Please be aware that after 30 days we will not cover you for any carriage costs.
Air Lift Warranty information
Click here for Air Lift warranty information.
PLEASE NOTE: ALL RETURNS NEED TO BE ACCOMPANIED BY A COMPLETED RETURNS FORM: DOWNLOAD
DONT HAVE A PRINTER? Just ensure you include the relevant information required on a note inside the return so that we can process your request.
I want to return an item
- Unwanted Goods: In accordance with The Consumer Contracts Regulations (2015), you have a 14 working day 'cooling off period' in which you have the right to cancel your purchase and receive a full refund. The cooling off period starts on the day after the day on which you received the goods (does not include weekends). You are responsible for the cost of returning the item to us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
- Providing that unwanted goods are received back by us in "as new" condition, we will refund payment for the goods. We don't mind if you open the product to check it, however any used or damaged products will be subject to a 25% handling fee so please take care when opening your item. These refunds will be made within 30 days of return of goods. Should you wish to cancel your purchase within the 14 working days 'cooling off' period, please e-mail us at [email protected]
- Please tell us your name and address, how your order was placed and any payment reference (ie Paypal) and the order number.
- Should you cancel your purchase with this 14 working day 'cooling off' period, we will refund your payment in full via the method of payment. There will be no charges for cancellation within this 14 working day 'cooling off period'.
- You are advised to wrap the product carefully to avoid damage. You are also advised to return goods by recorded delivery, registered post, or by courier. Proof of postage will not be accepted as proof of delivery. Please remember to include with the return your name and address, and a copy of your purchase receipt.
- Manufacturer's warranty: Beyond this 14 working day period, you are covered under the manufacturer's warranty which is typically 1 year. If your product becomes faulty during this period, you should contact our eSupport department, via the website, direct email or phone for a returns number. We will then arrange for your item to be repaired (or replaced, if appropriate with a new product) or provide details of the manufacturers local service centre.
- PLEASE NOTE: ALL RETURNS MUST BE ACCOMPANIED BY A COMPLETED RETURNS FORM: DOWNLOAD
Christmas Returns Policy
- Any product purchased between 25/11/22 and 24/12/22 will qualify for our extended returns policy.
- If your purchase is made within this time you have until 01/01/2023 to inform us of your intention to return your items.
- All orders placed within this time which are outside of the standard 14 day policy can only be returned for a credit. All credits need to be used within 90 days of issue.
- Please ensure you inform our Customer Service team in writing or via email ([email protected]).
- Any items being returned need be in brand new, unopened and unused condition.
- All products must be returned to us within 14 calendar days after our Customer Service team have authorised a return.
- Any promotional items received FREE at the time of purchase must also be returned, unused and unopened, otherwise the value of the promotional item will be deducted from the credit.
Please note: Our normal returns policy still applies on all orders if you are within the 14 day returns period.
Airlift Warranty Managments:
- Limited Lifetime Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased before 09/03/2021
- 2-Year Limited Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased individually on or after 09/03/202
- 4-Year Limited Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased with an Air Lift Performance front and rear suspension kit or four (4) Air Lift Performance Dominator Air Springs (purchased within 45 days of each other) on or after 09/03/2021
Airlift Warranty Bolt-on Suspenion:
- 1-Year Limited Warranty for Air Lift Performance bolt-on Performance Series and Slam Series suspension kits purchased individually before 09/03/2021
- 2-Year Limited Warranty for Air Lift Performance bolt-on Performance Series and Slam Series suspension kits purchased with a 3HTM, 3PTM or 3STM Air Management/Control System on or after 09/03/2021.
Airlift Warranty Compressors:
- 1-Year Limited Warranty for Air Lift Performance compressors purchased before 09/03/2021
- 90-Day Limited Warranty for Air Lift Performance compressors purchased on or after 09/03/2021