Kenwood DMX9720XDS - 10.1" Screen Wireless CarPlay Android Auto DAB BT Stereo

£1,199.99
SKU
DMX9720XDS-PRO

2020-2021 EISA AWARD WINNER IN-CAR HEAD UNIT


A head unit that offers it all, KENWOOD‘s DMX9720XDS mixes user-friendly features with a high-quality design and premium sound. Its 10.1in anti-reflection HD touchscreen has an intuitive, customizable interface that’s the gateway to its extensive talents, including wireless Apple CarPlay and Android Auto integration, dual smartphone connection, and support for up to four dashcams for a full-angle view. For sonic entertainment, meanwhile, it’s compatible with high-resolution audio files including FLAC and DSD, LDAC streams over Bluetooth 5.1, and delivers radio via DAB+. HDMI and USB inputs cater to HD video. Consider this the perfect driving companion for connected entertainment lovers.

 


7 inch versus 10.1 inch illustration

 

Powerfull 10.1 inch HD Display

The KENWOOD DMX9720XDS adopts a 10.1 inch HD display providing room for more information that is large and easy to comprehend with just a glance.

 


WVGA versus HD display illustration

 

High Definition Capacitive Touch Panel, Overwhelming Power of Expression.

The DMX9720XDS features an electrostatic capacitive touch panel and HD 1280 x 720 pixel LCD panel with high luminance white LED backlight and superior wide viewing angles.

 


OCA display illustration

 

Vivid Colors with High Contrast

Optical Clear Adhesive (OCA) is added between the touch screen and the LCD to eliminate the air layer and suppress light reflection and glare. This feature enhances the contrast and brightness and maintains the visibility of the display in various environments.

 


Floating Panel Mechanism with 3-way Position Adjustment

The robust floating mechanism generates less vibration even on a rough road. It can be installed regardless of the size of the cluster panel opening. In addition, it is possible to adjust the position of the display in the following 3 ways, so you can fit a large screen in more vehicles.

Floating-screen_Mechanism tilt control Floating panel + Up-Down Mechanism control Floating screen Up/down Mechanism control
Tilt Up / Down (fixed by screws) Forward / Backward (fixed by screws)

 


All in One The Ultimate Wired & Wireless Smartphone Integration

Apple Carplay home screen Android auto home screen Wireless mirroring for Android
Wireless Apple CarPlay.
Apple CarPlay via USB.
Wireless Android Auto.
Android Auto via USB.
Wireless Mirroring for Android
 

Apple CarPlay gives iPhone users an intuitive way to make calls, use Maps, listen to music and access messages with just a word or a touch. With iOS 12.0 and higher, 3rd party navigation apps like Google Maps™ are also supported. Wireless connection is available on compatible iPhones.
Android Auto is a simple way to use your Android phone in the car. The KENWOOD receivers combine an intuitive voice controlled interface with a large touch screen and superior sound quality, allowing you to enjoy features including Google Maps and more. Wireless connection is available on compatible Android Phones.
Wireless Mirroring is a groundbreaking solution for seamlessly displaying and controlling your smartphone apps on the receivers’ large screen without cables or even a network connection. The feature is available on compatible Android phones. Some features, applications and services are not available in every region.
For details, see: www.android.com/auto/ or www.apple.com/ios/feature-availability/#applecarplay-applecarplay

 


High-resolution audio illustration

Hi-Res Audio Wireless.

High-Resolution Audio is high-quality sound that far exceeds CD standards and can play 192kHz / 24bit audio files. It captures and beautifully expresses details and nuances from the ultra-high to low frequencies.
LDAC is an audio compression technology that enables High-Resolution Audio sources to be transmitted via Bluetooth. It is possible to transmit about 3 times the data amount compared to the conventional Bluetooth codec (SBC). High-Resolution Audio sources can be processed without down-converting them to lower frequencies and lower bit counts. With these features, unprecedented, high-quality audio is realized.

 


4 camera inputs illustration

4 Camera Inputs.

DMX9720XDS features 4 camera inputs which allow for the utmost in convenience, flexibility and safety. You can connect a KENWOOD dash cam (DRV-N520 sold separately) (or a front camera), rear and blind view (left / right) cameras. Setting of camera type and display switching between 4 cameras can be operated easily via the receiver’s large screen.
(AV input is assignable as 4th camera input).

 


Picture CMOS-740HD

HD Rear / Front Camera Input

The optional CMOS-740HD camera can be connected to the rear or front camera inputs of the DMX9720XDS, displaying the image in true HD 1280 x 720 pixels on the large screen.
This optional Front/Rear Camera Realizing High-Definition Imaging. The 180° horizontal wide-angle image is displayed on the DMX9720XDS in HD image quality. With this camera, you can park safely with an easy view of the rear. Thanks to HD-TVI technology, HD videos can be transmitted and displayed on the HD display of the DMX9720XDS using an analog RCA cable.

kenwood-3-year-warranty-banner_980

 

The DMX9720XDS mixes user-friendly features with a high-quality design and premium sound. Its 10.1in anti-reflection HD touchscreen has an intuitive, customizable interface that’s the gateway to its extensive talents, including wireless Apple CarPlay and Android Auto integration, dual smartphone connection, and support for up to four dashcams for a full-angle view.

Key Features

  • 10.1" HD Display with Capacitive Touch Screen
  • Floating Panel Mechanism
  • DAB+ Digital Radio & FM/AM Receiver
  • Bluetooth Hands Free & Audio Streaming
  • Compatible with Wireless High Res Audio (LDAC)
  • Wireless & Wired Apple CarPlay® Ready
  • Wireless & Wired Android Auto™ Ready
  • Wireless Mirroring for Android
  • Up to 4 camera inputs
  • 3 RCA high power (5V) preouts (front/rear/sub)
  • Compatible with High Res Audio + LDAC
  • Digital Sound Processor, Time Alignment & 13-Band EQ

General Features

  • DIN Size 2 DIN
  • Security Code Function ( user set), Set by user
  • Smooth GUI  
  • Selectable GUI Background Wallpaper        
  • Key Illumination Variable color
  • Installer Memory
  • Back-up Memory       
  • Attenuator with Smooth Volume Return
  • Optional IR remote controller, (KCA-RCDV331)
  • Digital Clock (24H)   
  • Built-in Bluetooth
  • DAB Tuner Built-in
  • Works with Apple CarPlay
  • Works Wireless with Apple CarPlay
  • Works with Android Auto
  • Works Wireless with Android Auto
  • Wireless Mirroring for Android
  • Firmware upgreadable
  • HDMI input for video playback
  • Dashcam Link

Monitor Features

  • Screen Type 7,0" Wide VGA
  • Display Mode 3 Mode (Full(default)/Auto/Normal)
  • Screen Adjustments   

► Noon & Night Memory.

► Brightness.

► Tint.

► Colour.

► Contrast.

► Black Level.

► Backlight.

  • Dimmer function Manual/Sync
  • Dimmer Level Sync / On / Off
  • Visual Source Mode Mirorring / CarPlay / Android Auto.
  • Touch Panel Capacitive
  • Display Type Glare
  • Display film Anti-Fingerprint / Anti-Reflection / Anti-Glare)
  • Display Panel  Capacitive
  • Mechanism type Floating screen
  • Tilt mechanism control -10° ~ +45°
  • Forward/backward mechanism control 0 ~ 22mm (fixed by screws)
  • Up/Down mechanism control 0 ~ 39mm (fixed by screws)
  • LCD viewing angle control "0" (Default) / "-1" / "-2" / "-3"
  • NTSC/PAL judge (Auto)

Multimedia GUI Features

  • Menu text 22 languages:

► English(UK)(Default)

► English(US)

► Spanish

► French

► German

► Italian

► Dutch

► Russian

► Portuguese

► Chinese (Simplified)

► Chinese (Traditional)

► Thai

► Turkish

► Arabic

► Persian

► Hebrew

► Greek

► Malaysian

► Indonesian

► Polish

► Czech

► Hungarian

  • Software updates (SoC) via USB
  • Graphics Type Graphics
  • Spectrum Analyzer    
  • Demonstration Mode 
  • Top Menu Customize
  • Opening Screen Type standard
  • Background Customize Preset x6:

► Static x4.

► Colour Customize x1.

► Sync Album Art x1.

► USER x2.

  • Wallpaper colour change       
  • Picture in picture       
  • Animation      
  • Screen Capture          
  • R-CAM interrupt       
  • R-CAM Caution On Screen Display
  • R-CAM Parking Guide Lines
  • Front Camera Interruption
  • Front view camera mirror      
  • DashCam Control      
  • Rapid charge indicator          

Network & Wifi features

  • WiFi built-in built-in
  • Frequency Range Dual Band (2.4GHz / 5GHz)
  • IEEE standard 802.11a/b/g/n/ac
  • Wifi connection for Apple CarPlay   
  • Wifi connection for Android Auto    
  • Wifi connection for Android Mirroring        

Tuner Features

  • Station Select Manual / Preset (List)
  • Tuner Type Lithio
  • FM(RDS) + AM(MW/LW) Tuner
  • Tuner Presets (FM/AM) 20 Presets (15FM / 5AM)
  • Preset memory w/o back-up power
  • Tuning mode
  • Up/Down Seek/Scan
  • Automatic Memory Entry (AME)
  • FM Stereo / Mono Selector
  • Radio Data System
  • Radio Text Plus
  • Traffic Information    
  • Local search   
  • AF Regional Selectable: AF/AF Reg/OFF
  • Auto TP search
  • Enhanced Other Networks Function (EON)
  • Program Type Function (PTY)

CE DAB tuner features

  • DAB+ tuner built-in
  • Digital Radio Certification Mark
  • Intelligent seek, (Service, Ensemble & Component)
  • Ensemble seek
  • Tuning mode / Seek mode Auto1/Auto2/Manual
  • Service preset 15 ch * 1 bank presets,
  • Service list by alphabet order
  • Preset list       
  • Alphabet Search        
  • Related service          
  • Traffic Information
  • DAB priority
  • DAB-DAB/DAB-FM auto switch
  • Seamless DAB-FM blending
  • DLS (Dynamic Label)           
  • PTY (Programme Type) search         
  • PTY (Programme Type) watch         
  • Announcement Switching (ASW) Select      
  • TMC (Traffic Message Channel) support     
  • DMB Audio (Digital multimedia broadcasting)       
  • Soft linking
  • Antenna power supply on/off switch 

Bluetooth General Features

  • Module Murata
  • Hands Free Profile (HPF) V1.7
  • Hands Free Profile with High Sound Quality HFP V1.7
  • 2 Phones Switchable Hands Free
  • 2 phones fulltime connection
  • Audio Streaming (A2DP), (SBC/AAC)
  • High Quality Audio Streaming SBC/AAC
  • LDAC - High Resolution Audio Streaming
  • Max num. of regist. units for A2DP 5 units
  • Serial Port Profile (SPP)
  • Simple Secure Pairing (SSP) 
  • Phonebook Access Profile (PBAP)
  • Audio/Video Remote Control Profile (AVRCP), V1.6
  • Multi Profile Support
  • iPhone & Android automatic pairing via USB
  • KENWOOD Remote App Ready
  • KENWOOD Music Mix Support
  • Catchphone / Call Waiting
  • Private mode  
  • Alphabet Search (Phonebook)
  • Noise Canceller         
  • Echo Canceller          
  • Phone device status display   
  • Audio device status display   
  • Signal strength display          
  • Remaining battery display     
  • High-quality noise cancelling microphone Included (rear wired)
  • CE_Playable Audio file
  • AAC (*.m4a) files are playable USB
  • AAC (*.aac) files are playable USB
  • MP3 files are playable USB
  • WMA (.wma) files are playable USB
  • WAV (.wav) files are playable USB
  • FLAC files are playable USB
  • DSD high resolution audio format m USB
  • CE_Playable Video file
  • MPEG1/2 files are playable USB
  • MPEG4 files are playable USB
  • WMV files are playable USB
  • H.264 files are playable USB
  • mkv files are playable USB
  • JPEG files are playable USB
  • BMP files are playable USB
  • PNG files are playable USB

USB Features

  • USB terminal, Rear USB 2.0 (Full Speed)
  • USB Type 2.0 High speed
  • Drive Change
  • Works with Android Auto     
  • Works with Apple CarPlay
  • USB 1 wire Mirroring for Android
  • Tag Information Display       
  • Album Art Display    
  • Repeat/Scan/Random search 
  • Repeat Play Folder/File/All
  • Random play Folder
  • Category search
  • Link Search
  • Resume play
  • Time code display     

iPod Features

  • Made for iPod & iPhone *
  • USB Direct Control (Audio, 1 wire, Lightning-connector)   with optional cable KCA-iP103
  • Album art support      
  • Music library search
  • Alphabet search
  • Skip search
  • iPod Accessory Protocol (iAP) iAP2
  • iTunes Radio App iAP2
  • Works with Apple CarPlay Wireless or Wired via USB
  • Reverse browsing      
  • Voice Control using Siri.
  • Bluetooth Auto Paring for iPhone     
  • Battery charge + power control         
  • * Always update to latest Apple firmware    

Audio features

  • Max. Output Power (MOSFET Power IC) 4 x 50W
  • Pre-out 3RCA: Front/Rear/Subwoofer
  • Pre-out Output Level  5V
  • Volume Offset
  • 2 Zone Control           
  • Balance/Fader Control, (via DSP)
  • Loudness Control, By DSP
  • Bass Boost, (Via DSP)
  • Att.(-20dB) with smooth Volume Return      
  • Digital Sound Processor (DSP)         
  • Beep On/Off  

Multimedia DSP Features

  • Car type control Off / Compact / Sedan / Wagon / Minivan / SUV / Passenger Van
  • Speaker Size & Location Control    
  • X'over network 3-Way / 2-way X'over / HPF / LPF
  • Listening postion control / Time Alignment
  • Equalizer type Graphical
  • Equalizer 13-Bands
  • Equalizer presets / User set 8 presets / 4 User set
  • Zone Control   1 Zone / 2 Zone
  • Balance & Fader Control       
  • Source Volulme Offset source independent
  • Sound Effects

► Bass Boost

► Supreme

► Loudness

► Realizer

► Drive Equalizer

► Stage EQ

► Space Enhancer

  • Audio Setup Memory

Connectivity

  • iPod direct control     
  • USB interface Rear Side
  • OEM Wired Remote Control ready , Optional interface needed
  • OEM Display Control ready, Optional interface (KIM) needed
  • Programmable OEM Steeringwheel Remote Function
  • Display input/output control
  • DC-Cord Mitsumi to ISO
  • Parking sensor (handbrake) wire
  • Power Control (P.CON) wire
  • 2-way (Tel/Navi) mute wire
  • Dimmer control wire 
  • Speedpuls input wire 
  • AV-Input 1x mini-jack (selectable: AV-in / Camera-in)
  • AV Output Video: RCA / Audio: mini-jack
  • Available AV-Out source AV-in / Off
  • Reverse sensor wire
  • Rear View Camera Input NTSC or HD-TVI input
  • Front View Camera Input selectable: Front (NTSC or HD-TVI) or DashCam (NTSC)
  • Front Camera / DashCam selectable
  • 3rd View Camera input
  • Dashcam Link
  • Amplifier pre-out 3 x RCA: Front/Rear/Subwoofer
  • 3rd Party TV Control (Mini-Jack)
  • HDMI input Type A
  • GPS Aerial Input HRS GT5-1S connector
  • FM Antenna Input JASO connector
  • DAB Aerial input SMB connector
  • External microphone input 3,5mm mini-jack

Tuner Specifications

  • FM range: 87.5Mhz - 108MHz (50Khz step) Yes
  • FM Usable Sensitivity 0.8μV/75ohm (S/N 30dBf)
  • FM Quieting Sensitivity 1.6μV/75ohm (S/N 15.2dBf)
  • FM Frequency Response 30Hz ~ 15kHz (± 3dB)
  • FM Signal to noise ratio (Mono) 65dB
  • FM Selectivity(DIN)  over 80dB (±400kHz)
  • FM Stereo Separation (1kHz) 45dB
  • MW range: 531kHz - 1611kHz (9kHz step)
  • MW Usable Sensitivity 45μV
  • LW range: 153kHz - 279kHz (9kHz step)    
  • LW Usable Sensitivity 25μV
DAB Tuner specifications
  • Band III - Frequency range 174.928 MHz - 239.2MHz
  • Mode   I, II, III, IV
  • Sensitivity - 100dBm
  • Signal to noise ratio 90dB
  • Audio format  MPEG1 Audio Layer II, MPEG4 HE-AAC v2
  • DAB Aerial Connector Type  SMB
  • Output Voltage 14.4V (11V to 16V allowable)
  • Maximum Current < 100 mA
Bluetooth specifications
  • Technology Bluetooth V5.0
  • Frequency 2.402 - 2.48 GHz
  • Output power  +4dBm(max), power class 2
  • Maximum range Line of sight approx. 10 meter
  • Handsfree profile (HFP), V1.7
  • Serial port profile (SPP)
  • Advanced audio distribution profile (A2DP)
  • Audio Codec SBC/AAC
  • Audio/Video remote control profile (AVRCP), V1.6
  • Phonebook access profile (PBAP)
  • Multi Profile Support

USB Specifications

  • USB Version compatibility USB 2.0 High Speed
  • File System     FAT 16/32 / exFAT / NTFS
  • Maximum Supply current 1500mA
  • D/A Converter 24/32 bit
  • Video Decoder MPEG1/MPEG2/MPEG4/WMV/H.264/MKV
  • Audio Decoder MP3/WMA/AAC/WAV/FLAC/Vorbis
  • S/N Ratio 98.5 dB (1kHz)
  • Dynamic Range 89dB

Audio Specifications

  • Maximum Power 50W x 4
  • Output Power (DIN45324,+B=14.4v) 22W x 4
  • Output frequency band 20Hz ~ 88kHz
  • Preout Level 5000mV / 1kOhm,
  • Preout Impedance ≤ 300Ohm
  • Speaker Impedance 4Ohm ~ 8Ohm

DSP Specifications

  • Frequency band 62.5/100/160/ ~ /6.3k/10k/16k Hz
  • Equalizer Gain –9db ~ +9db
  • Time Alignment 0 — 610cm(1 cm step)
  • Speaker type - Center

► NONE

► 40mm X 70mm

► 5cm

► 10cm

► 13cm

► 16cm OVER

  • Speaker type - Front  

► O.E.M.

► 10cm

► 13cm

► 16cm

► 17cm

► 18cm

► 4" x 6"

► 5" x 7"

► 6" x 8"

► 6" x 9"

► 7" x 10"

  • Speaker type - Rear   

► NONE

► O.E.M

► 10cm

► 13cm

► 16cm

► 17cm

► 18cm

► 4" x 6"

► 5" x 7"

► 6" x 8"

► 6" x 9"

► 7" x 10"

  • Speaker type - Sub woofer    

► NONE

► 16cm

► 20cm

► 25cm

► 30cm

► 30cm over

  • 2-Way X'over / Front/Rear (HPF) / Frequency Through, 30/40/50/ ~ /220/250 Hz
  • 2-Way X'over / Front/Rear (HPF) / Slope -6/-12/-18/-24 (dB/oct)
  • 2-Way X'over / Subwoofer (LPF) / Frequency30/40/50/ ~ /220/250 Hz, Through
  • 2-Way X'over / Subwoofer (LPF) / Slope -6/-12/-18/-24 (dB/oct)
  • 3-Way X'Over / High Pass Filter Frequency  Through, 30/40/50/ ~ /220/250 Hz
  • 3-Way X'Over / High Pass Filter Slope -12/-18/-24 (dB)
  • 3-Way X'Over / Low Pass Filter Frequency 30/40/50/ ~ /220/250 Hz, Through
  • 3-Way X'Over / Low Pass Filter Slope -12/-18/-24 (dB/Oct
  • Subwoofer Level -50dB ~ 10dB
  • Car type control         

► Off

► Compact

► Sedan

► Wagon

► Minivan

► SUV

► Passenger Van

Video Specifications

  • Color System of External Video Input NTSC/PAL
  • External video input level (mini-jack) 1 Vpp / 75 Ohm
  • External audio max. input level (mini-jack)   2 Vpp / 25 kOhm
  • Video input level (RCA) 1 Vpp, 75 Ohms
  • Video Output Level (RCA) 1 Vpp / 75 Ohm
  • Audio Output Level (mini-jack) 0.9 Vpp / 10 kOhm
  • HDMI - VGA input resolution. 640x480p @59.94Hz/60Hz
  • HDMI - 480p input resolution 720x480p @59.94Hz/60Hz
  • HDMI - 720p input resolution1280x720p @59.94Hz/60Hz
  • HDMI - input Audio type 16/20/24-bit Linear PCM

Monitor Specifications

  • Screen size (Diagonal) 6.95 Inches Wide
  • Screen Size (WxH) 156.6 x 81.6mm
  • Display system Transparent TN LCD Panel
  • Drive system   TFT Active Matrix System
  • Number of Pixels 1152000pixels (800(H) x 480(V) x RGB)
  • Effective pixels 99.99%
  • Pixel arrangement RGB Striped
  • Back lighting  LED (Light Emitting Diode)

General Specifications

  • Operating voltage 14.4V (11 ~ 16V Allowable)
  • Dimensions (WxHxD) 178 x 100 x 155mm
  • Weight 1700 gr.

Accessories

  • Bracket: 2 pieces
  • cover: 2 pieces
  • Escutcheon     
  • DC cord (Mitsumi to ISO) 20 cm
  • GPS antenna with 3.5 m cable
  • GPS Antenna Ground Plane Mount (Adhesive Metal Pad)
  • Handsfree Microphone with 3 m cable
  • Multi-Language Instruction Manual Included Quick-Guide + Instruction manual
  • Manuals Downloadable

How will you send my item?

We ship to addresses within the UK using Royal Mail and DPD couriers.

How much does delivery cost?

  • Royal Mail Standard - 2-3 Day non-tracked service - £2.99.
  • Royal Mail Tracked - 2-3 Day tracked service - £4.99.
  • DPD 2 Day - 2 Day tracked service - £7.99 .
  • DPD Next Day - Next working day tracked service - £11.99.
  • DPD Delivery - Non specific DPD service for larger/bulkier orders - £15.
  • Saturday/Sunday Service - Tracked service specified for Saturday/Sunday - £22.99.

For orders to UK Non-mainland and International destinations, there will be an additional charge at checkout. Please see below for more information.

How long does delivery take?

Depending on the delivery service you choose, delivery usually takes between 1-3 working days to mainland UK from the moment we despatch your order. Orders to UK non-mainland and international destinations can take longer.

When will you despatch my order?

Orders placed before 3pm are processed and despatched the same day (excluding bank holidays and weekends). Orders placed on weekends will be processed and despatched the following working day.

*Please note that international orders may require extra checks before we are able to despatch your order so timescales may vary.

Can I track my delivery?

Yes - Order tracking is offered as standard on all items, whether they are shipped via DPD or Royal Mail. You will receive your tracking information via email once we have despatched your order. 

UK Non-mainland and International destinations.

Due to the UK leaving the EU, some of our delivery partners have changed the way we ship to international and offshore destinations. This means that for the time being we are unable to ship items to these locations.

We are still accepting orders to these destinations however delivery times and prices are not final. We will confirm via email once we know more from our delivery partner.

Shipping for all items to UK Non-Mainland and International destinations will incur a charge at checkout. This charge is not final and we may need to charge for additional postage if required.

Shipping to international destinations may require further security checks and I.D. may need to be provided by the cardholder. We reserve the right to cancel any orders where you are do not pass our security checks or do not pay for appropriate postage.

Please note that we are unable to ship some items outside the UK. To avoid any disapointment please contact us before making your order.

What do you class as UK Non-mainland?

Rep. Ireland, N. Ireland, Channel Islands, Jersey, Guernsey, Isle of Wight, Isle of Man and Scottish Highlands. If you are unsure whether your address is classed as UK Non-mainland please feel free to contact us and an advisor will be happy to help.

For any further enquiries with regards to your delivery please contact us on 020 8813 7666 and one of our adviser's will be happy to help.

I want to return an item

  • Unwanted Goods: In accordance with The Consumer Contracts Regulations (2015), you have a 14 working day 'cooling off period' in which you have the right to cancel your purchase and receive a full refund. The cooling off period starts on the day after the day on which you received the goods (does not include weekends). You are responsible for the cost of returning the item to us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  • Providing that unwanted goods are received back by us in "as new" condition, we will refund payment for the goods. We don't mind if you open the product to check it, however any used or damaged products will be subject to a 25% handling fee so please take care when opening your item. These refunds will be made within 30 days of return of goods. Should you wish to cancel your purchase within the 14 working days 'cooling off' period, please e-mail us at [email protected]
  • Please tell us your name and address, how your order was placed and any payment reference (ie Paypal) and the order number.
  • Should you cancel your purchase with this 14 working day 'cooling off' period, we will refund your payment in full via the method of payment. There will be no charges for cancellation within this 14 working day 'cooling off period'.
  • You are advised to wrap the product carefully to avoid damage. You are also advised to return goods by recorded delivery, registered post, or by courier. Proof of postage will not be accepted as proof of delivery. Please remember to include with the return your name and address, and a copy of your purchase receipt.
  • Manufacturer's warranty: Beyond this 14 working day period, you are covered under the manufacturer's warranty which is typically 1 year. If your product becomes faulty during this period, you should contact our eSupport department, via the website, direct email or phone for a returns number. We will then arrange for your item to be repaired (or replaced, if appropriate with a new product) or provide details of the manufacturers local service centre.
  • PLEASE NOTE: ALL RETURNS MUST BE ACCOMPANIED BY A VALID RETURNS NUMBER
  • To avoid unnecessary returns, our returns address will be provided with the  Returns Number.

Airlift Warranty Managments:

  • Limited Lifetime Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased before 09/03/2021
  • 2-Year Limited Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased individually on or after 09/03/202
  • 4-Year Limited Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased with an Air Lift Performance front and rear suspension kit or four (4) Air Lift Performance Dominator Air Springs (purchased within 45 days of each other) on or after 09/03/2021

Airlift Warranty Bolt-on Suspenion:

  • 1-Year Limited Warranty for Air Lift Performance bolt-on Performance Series and Slam Series suspension kits purchased individually before 09/03/2021
  • 2-Year Limited Warranty for Air Lift Performance bolt-on Performance Series and Slam Series suspension kits purchased with a 3HTM, 3PTM or 3STM Air Management/Control System on or after 09/03/2021. 

Airlift Warranty Compressors:

  • 1-Year Limited Warranty for Air Lift Performance compressors purchased before 09/03/2021
  • 90-Day Limited Warranty for Air Lift Performance compressors purchased on or after 09/03/2021