Kenwood DNX518VDABS - VW 7” Sat Nav CarPlay Android Bluetooth DAB+ Radio

Regular Price £1,099.99 Special Price £999.99

Parking Sensors Display

Parking sensors make reversing into tricky spaces easier and help prevent minor damage to your car. For compatible vehicles with Parking Sensors you can see how close an obstacle is in front or back via the screen, as well as the intermittent warning tone.

2-Zone Climate Control Screen

Compatible vehicles with 2-Zone Climate Control have the ability to view the air conditioning and climate control system via the screen.

Kenwood DNX518VDABS

Here it is a NEW Kenwood DNX518VDABS for VW Transporter T5 GB and New T6. It has all features that old DNX516DABS had and now it also supports WebLink, YouTUbe, Waze Nave, Works with Android Auto or CarPlay via USB.

Key Features

  • Partial-detachable VW/SEAT/Skoda shape panel.
  • 7.0 Wide Clear Resistive Touch Screen.
  • DAB+ Tuner for Digital Radio Reception Built-in.
  • Bluetooth Built-in (HFP & Audiostreaming).
  • Works with Android Auto or CarPlay via USB.
  • Works with WebLink via USB
  • Garmin Navigation System Built-in.
  • 3 Years Free Navigation Map Update & 2 Years Free Inrix Services.
  • DSP - 13-Band EQ - DTA Built-in.
  • DVD/SD/USB 2.0 x 2
  • Front & Rear Cam input + Dashcam link
  • AV-in/AV-out/HDMI-in.
  • 3 Pre-outs (Front/Rear/Subwoofer) 4V.

General Features

  • DIN Size 2 DIN
  • Detachable Faceplate Partial
  • Disabled System Indicator (DSI)    
  • Security Code Function ( user set)
  • On Screen Display (OSD) Operation          
  • Smooth GUI   
  • Selectable GUI Background Wallpaper      
  • Key Illumination Variable color
  • Installer Memory
  • Back-up Memory      
  • Attenuator with Smooth Volume Return   
  • Touch Sensor Tone  
  • Optional IR remote controller, (KNA-RCDV331)
  • Digital Clock (24H)  
  • ISO connector           
  • Bluetooth unit built-in         
  • Navigation unit built-in
  • DAB Tuner Built-in
  • Works with Apple CarPlay
  • Works with Android Auto
  • Works with WebLink YouTube/ Weather/Yelp/Media player
  • Firmware upgreadable
  • HDMI input for video playback
  • Dashcam Link

Multimedia GUI Features

  • Variable Colour illumination          
  • Menu text 21 languages:


► English(UK)(Default)

► English(US)

► Spanish

► French

► German

► Italian

► Dutch

► Russian

► Portuguese

► Chinese (Simplified)

► Thai

► Turkish

► Arabic

► Persian

► Hebrew

► Greek

► Malaysian

► Indonesian

► Polish

► Czech

► Hungarian

  • Software updates (SoC) by USB
  • Spectrum Analyzer  
  • Demonstration Mode           
  • Top Menu Customize           
  • Opening Screen Type standard
  • Customize short-cut keys on home screen 3 Keys
  • Background Customize        

► 4x static.

► 1x Album Art Sync.

► 1x Illum. Colour Sync./Colour Set

► 2x User Set.

  • Display customize (capture)           
  • Preset Wallpaper Type
  • Wallpaper colour change    
  • Picture in picture     
  • Animation     
  • Screen Capture        
  • R-CAM interrupt      
  • R-CAM Caution On Screen Display 
  • R-CAM Parking Guide Lines
  • Front view camera mirror
  • DashCam Control     
  • Rapid charge indicator        

Monitor Features

  • In-Dash/On-Dash In-Dash
  • LCD type  7 inch Wide VGA
  • LCD backlight  LED
  • Display Mode
  • 3 Mode
  • Display full mode (default)
  • Display auto mode (USB/SD)
  • Display Normal / Regular mode Normal
  • Screen Adjustments 

► Noon & Night Memory.

► Brightness.

► Tint.

► Colour.

► Contrast.

► Black Level.

► Backlight.

  • Dimmer function
  • Manual/Sync/Navi Sync
  • Dimmer Level Auto/On/Off
  • Visual Source Mode CarPlay/Android Auto/Apps
  • Touch Panel
  • Clear resistive
  • Display Type  Glare
  • Display film Anti Fingerprint
  • LCD viewing angle control "0" (Default) / "-1" / "-2" / "-3"
  • NTSC/PAL judge      
  • Display Off Mode     

Audio features

  • Max. Output Power (MOSFET Power IC) 4 x 50W
  • Pre-out 3RCA: Front/Rear/Subwoofer
  • Pre-out Output Level 4V
  • Volume Offset
  • Subwoofer Phase Control
  • Subwoofer Reference Level Adj.
  • 2 Zone Control          
  • Att.(-20dB) with smooth Volume Return
  • Equalizer
  • Digital Sound Processor (DSP)       

Multimedia DSP Features

  • DSP Chip AK7738
  • Position Control        
  • Position Preset 4 Presets
  • Position Cabin Size
  • Graphic Equalizer 13 bands
  • G-EQ KBS, Preset x8 + User x4 / Source
  • G-EQ manual setting
  • G-EQ adjustable level, -9dB/+9dB
  • Time Alignment 0cm ~ 610cm, 2cm steps
  • High Pass Filter (HPF) (Center)
  • HPF Cut Off Frequency 14
  • HPF Cut Slope Level  4 steps
  • Low Pass Filter (LPF) (Non-Fading)
  • LPF Cut Off Frequency 14
  • LPF Cut Slope Level  4
  • Cross-over     
  • 3-Way X'Over           
  • Source DSP Memory
  • Speaker Size Control
  • Car type control       
  • Channel Level Control         
  • Space Enhancer       
  • Supreme       
  • Realizer         
  • Loudness       
  • Stage EQ        
  • Tweeter volume       
  • Bass Boost     
  • Drive EQ
  • Front Focus   

Tuner Features

  • Station Select Auto / Manual
  • Tuner Type Helio
  • FM Reception
  • AM (MW/LW) Reception
  • Tuner Presets (FM/AM) 20 Presets (15FM / 5AM)
  • Up/Down Seek/Scan
  • Automatic Memory Entry (AME)
  • FM Stereo / Mono Selector
  • Radio Data System
  • Radio Text Plus
  • Traffic Information  
  • Local search  
  • AF Regional    Selectable: AF/AF Reg/OFF
  • Auto TP search
  • Enhanced Other Networks Function (EON)
  • Program Type Function (PTY)

CE DAB tuner features

  • DAB+ tuner built-in
  • Digital Radio Certification Mark
  • Intelligent seek         
  • Tuning mode / Seek mode  Auto1/Auto2/Manual
  • Service list by alphabet order        
  • Preset list      
  • Alphabet Search       
  • Related service         
  • DAB-RDS integrated TI        
  • Traffic Information  
  • DAB priority  
  • DAB-DAB/DAB-FM auto switch      
  • Seamless DAB-FM blending
  • Time Shift     
  • DLS (Dynamic Label)           
  • PTY (Programme Type) search     
  • PTY (Programme Type) watch      
  • Announcement Switching (ASW) Select    
  • TMC (Traffic Message Channel) support  
  • DMB Audio (Digital multimedia broadcasting)    
  • Softlink          
  • Antenna power supply on/off switch
  • CE_Playable Audio file
  • AAC (*.m4a) files are playable USB/SD/Disc
  • AAC (*.aac) files are playable USB/SD/Disc
  • MP3 files are playable USB/SD/Disc
  • WMA (.wma) files are playable USB/SD/Disc
  • WAV (.wav) files are playable USB/SD/Disc
  • FLAC files are playable USB/SD/Disc
  • DSD high resolution audio format USB/SD/Disc
  • CE_Playable Video file
  • MPEG1/2 files are playable USB/SD/Disc
  • MPEG4 files are playable USB/SD/Disc
  • WMV files are playable USB/SD/Disc
  • H.264 files are playable USB/SD/Disc
  • mkv files are playable USB/SD/Disc
  • JPEG files are playable USB/SD/Disc
  • BMP files are playable USB/SD/Disc
  • PNG files are playable USB/SD/Disc


  • DVD Region Code 2
  • DVD-Video    
  • DVD±R/RW Compatible
  • CD-DA
  • CD-R/RW Compatible
  • CD-DA Repeat/Scan/Random play
  • ID3 Tag         
  • Zoom Control (DVD/VCD)   
  • MPEG Audio   2Ch Downmix
  • Time Code Display   
  • Skip/Search  
  • Random Play Folder
  • Repeat Play Folder/File/All
  • List Access     
  • Time Code Display   

USB Features

  • USB Type 2.0 High speed
  • USB extension cable supplied 2x 1 meter
  • Drive Change
  • Android Open Accessory support (AOA) for Android Auto
  • Works with Android Auto   
  • Works with WebLink
  • Repeat Play    Folder/File/All
  • Random play Folder
  • Resume play 
  • Time code display    
  • 1,5A Charge Capability for Smartphone (BC 1.2).

iPod Features

  • Made for iPod & iPhone *
  • USB Direct Control (Audio, 1 wire, Lightning-connector)
  • Music playback         
  • Album art support   
  • Alphabet search
  • Skip search
  • Spotify App Link
  • iPod Accessory Protocol (iAP) iAP2
  • Works with Apple CarPlay
  • Works with WebLink app available on the app store
  • Bluetooth Auto Paring for iPhone  
  • Battery charge + power control     
  • * Always update to latest Apple firmware
  • Android Phone Control
  • Spotify Link for Android
  • Works with Android Auto
  • Works with WebLink app available on the Google Play Store

SD-card Features

  • SD card type: SD / SDHC / SDXC (micro)
  • Music playback         
  • Repeat play    Folder/File/All
  • Random play Folder
  • Category search       
  • List access     
  • Time code display
  • Resume play

Bluetooth General Features

  • Max num. of regist. phones for HFP & A2DP 10 phones
  • Hands Free Profile with High Sound Quality HFP V1.6
  • 2 phones fulltime connection
  • Advanced Audio Distribution Profile (A2DP)
  • High Quality Audio Streaming SBC/AAC
  • Serial Port Profile (SPP)
  • Simple Secure Pairing (SSP)           
  • Phonebook Access Profile (PBAP)
  • Audio/Video Remote Control Profile (AVRCP), V1.5
  • iPhone & Android automatic pairing via USB
  • Voice Dialing / Siri Eyes Free
  • Spotify App Link
  • Works with iPhone Siri
  • Catchphone / Call Waiting
  • Private mode
  • Alphabet Search (Phonebook)
  • Noise Canceller         
  • Echo Canceller          
  • Phone device status display           
  • Signal strength display        
  • Remaining battery display  
  • High-quality noise canceling microphone included
  • Bluetooth firmware upgradeable
  • * depends on phone model/make & Kenwood unit
  • Preinstalled Apps_Widgets
  • Clock  
  • Spectrum Analyzer  
  • Compass
  • Climate          
  • Navigation Turn by Turn    
  • Spotify Link App       
  • WebLink USB mirroring      
  • KENWOOD Remote App iPhone / Android
  • KENWOOD WebLink App iPhone / Android

Navigation Features

  • Guidance by Garmin
  • Touch-screen controllable
  • Inner Memory Size 16 GB
  • Built-in Map Data OEM CN Europe NTU 2018 ALL North
  • Built-in Map Data OEM CN Europe NTU 2018 ALL South

Map Coverage North: Austria, Belarus, Belgium, Czech Republic, Denmark, Estonia, Finland, Germany, Iceland, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Slovak, Sweden, Ukraine, United Kingdom

Map Coverage South: Albania, Bosnia & Herzegovina, Bulgaria, Croatia, Cyprus, France, Greece, Hungary, Italy, Kosovo, Macedonia, Malta, Moldova, Montenegro, Portugal, Reunion, Romania, Serbia, Slovenia, Spain, Switzerland, Turkey, DOM

  • Map Update   Via download on SD card
  • Downloadable Map Update
  • Free Map Update 3 Years (Starts after 20km first time driving)
  • Default Position Depend on locale setting
  • 3-Dimensional Map Display
  • 2-Dimensional Map Display
  • Primary/Secundary GUI
  • Auto Zoom Function
  • Text-to-Speech (TTS) Voice Guidance       
  • Voice Guidance         
  • Multi Destination Search     
  • Automatic Re-Route 
  • Way Points (Favorites)
  • Traffic Message Channel Built-in
  • Easy-to-use Graphical Interface
  • ecoRoute™
  • Turn-by-turn' directions
  • Lane assist    
  • Globe view (world mapping)          
  • Multi-route choice
  • Trip log output to PC via USB
  • Traffic Trends
  • Speedcamera alert upload via USB (third party poi)
  • INRIX traffic
  • INRIX Parking, (2 years Free Trial)
  • INRIX Gas Price, (2 years Free Trial)
  • INRIX Weather, (2 years Free Trial)
  • INRIX RoadWeather, (2 years Free Trial)
  • INRIX Traffic Free Trial 2 years
  • Trip Computer         
  • Speed Limit Indicator          
  • Faster Routing & Map Display
  • Map Buttons and Map Tools           
  • Door to Door Navigation (point addressing)
  •  Points of intrest (POI)        
  • Custom POI's
  • Smart POI Search     
  • POI Call Button
  • Search Bar with Predictions           
  • Sunset / Sunset info
  • Vehicle Position Sensing by GPS
  • Turn-by-Turn Instructions 
  • Day/Night Colour mode      
  • Detour Re-Routing   
  • Route Preference Function 
  • GPS Info page
  • Customizable vehicle profile information
  • Phone call by POI search (Bluetooth Function)   


  • iPod Digital Connection (1 Wire), With optional cable KCA-iP103 (audio only)
  • USB interface 2 x USB 2.0 (pigtail)
  • OEM Wired Remote Control ready, Optional interface needed
  • OEM Display Control ready
  • Programmable OEM Steeringwheel Remote Function
  • DC-Cord Mitsumi to ISO
  • Parking sensor wire 
  • Power Control (P.CON) wire
  • 2-way (Tel/Navi) mute wire
  • Dimmer control wire           
  • AV-Input (Non Switchable) (Mini-jack) audio & video
  • AV Output Video: RCA / Audio: mini-jack
  • Available AV-Out source DVD/AV-in/USB
  • Reverse sensor wire
  • Rear View Camera Input Dedicated RCA Video-in
  • Front View Camera Input Dedicated RCA Video-in
  • Front/Rear Camera Control Line   
  • Multi View Camera Control Line
  • (rear) Camera control terminal     
  • Dashcam Link
  • Amplifier pre-out RCA: Front/Rear/Subwoofer
  • 3rd Party TV Control (Mini-Jack)
  • HDMI input Type A
  • HDMI & MHL comport
  • video playback
  • GPS Aerial Input HRS GT5-1S connector
  • FM Antenna Input JASO connector
  • DAB Aerial input      
  • External microphone input mini-jack

Monitor Specifications

  • Screen size (Diagonal) 6.95 Inches Wide
  • Screen Size (WxH) 156.6 x 81.6mm
  • Display system Transparent TN LCD Panel
  • Drive system  TFT Active Matrix System
  • Number of Pixels 1152000pixels (800(H) x 480(V) x RGB)
  • Effective pixels 99.99%
  • Pixel arrangement RGB Striped
  • Back lighting  LED (Light Emitting Diode)

Video Specifications

  • Color System of External Video Input NTSC/PAL
  • External video input level (mini-jack) 1 Vpp / 75 Ohm
  • External audio max. input level (mini-jack) 2 Vpp / 25 kOhm
  • Video input level (RCA) 1 Vpp, 75 Ohms
  • Video Output Level (RCA) 1 Vpp / 75 Ohm
  • Audio Output Level (mini-jack) 1.2 Vpp / 10 kOhm
  • HDMI - VGA input resolution 640x480p @59.94Hz/60Hz
  • HDMI - 480p input resolution 720x480p @59.94Hz/60Hz
  • HDMI - 720p input resolution 1280x720p @59.94Hz/60Hz
  • HDMI - input Audio type 16/20/24-bit Linear PCM

Audio Specifications

  • Maximum Power 50W x 4
  • Output Power (DIN45324,+B=14.4v) 22W x 4
  • Output frequency band 20Hz ~ 88kHz
  • Preout Level  4000mV / 10kOhm,
  • Preout Impedance ≤ 300Ohm
  • Speaker Impedance 4Ohm ~ 8Ohm

DSP Specifications

  • Equalizer Type Graphic
  • Frequency band 13 bands
  • Frequency band 62,5/100/160/250/400/630/1k/1.6k/2.5k/4k/6.3k/10k/16k
  • Equalizer Gain –9db ~ +9db
  • High Pass Filter frequency Through/30/40/ ~ /220/250 (Hz)
  • High Pass Filter Slope -6/-12/-18/-24 dB/Oct
  • Low Pass Filter frequency 30/40/ ~ /220/250(Hz)/Through
  • Low Pass Filter Slope -6/-12/-18/-24 dB/Oct
  • Time Alignment Position Delay 0 till 610cm (1cm step)
  • Time Alignment Position Gain -8dB ~ 0dB
  • 2-Way X'over / Front/Rear (HPF) / Frequency Through/30/40/50/60/70/80/90/100/120/150/180/220/250 (Hz)
  • 2-Way X'over / Front/Rear (HPF) / Slope -6/-12/-18/-24 (dB/oct)
  • 2-Way X'over / Subwoofer (LPF) / Frequency 30/40/50/60/70/80/90/100/120/150/180/220/250/Through (Hz)
  • 2-Way X'over / Subwoofer (LPF) / Slope  -6/-12/-18/-24 (dB/oct)
  • 3-Way X'Over / High Pass Filter Frequency1k/1.6k/2.5k/4k/5k/6.3k/8k/10k/12.5k (Hz)
  • 3-Way X'Over / High Pass Filter Slope       -6/-12 (dB)
  • 3-Way X'Over / Band Pass Filter Frequency Through/30/40/ ~ /250Hz & 1k/1.6k/ ~ 12.5k/Through
  • 3-Way X'Over / Band Pass Filter Slope -6/-12 (dB/Oct)
  • 3-Way X'Over / Low Pass Filter Frequency30/40/50/60/70/80/90/100/120/150/180/220/250/Through (Hz)
  • 3-Way X'Over / Low Pass Filter Slope -6/-12 (dB/Oct)
  • Subwoofer Level --50dB ~ 10dB

Tuner Specifications

  • FM range: 87.5Mhz - 108MHz (50Khz step)        
  • FM Usable Sensitivity 0.8μV/75ohm (S/N 9.3dBf)
  • FM Quieting Sensitivity 1.6μV/75ohm (S/N 15.2dBf)
  • FM Frequency Response 30Hz ~ 15kHz (± 3dB)
  • FM Signal to noise ratio (Mono) 75dB
  • FM Selectivity(DIN)  over 80dB (±400kHz)
  • FM Stereo Separation (1kHz) 45dB
  • MW range: 531kHz - 1611kHz (9kHz step)         
  • MW Usable Sensitivity 25μV
  • LW range: 153kHz - 279kHz (9kHz step)
  • LW Usable Sensitivity 45μV

DAB Tuner specifications

  • Band III - Frequency range 174.928 MHz - 239.2MHz
  • Mode  I, II, III, IV
  • Sensitivity - 100dBm
  • Signal to noise ratio  90dB
  • Audio format MPEG1 Audio Layer II, MPEG4 HE-AAC v2
  • DAB Aerial Connector Type SMB
  • Output Voltage 14.4V (11V to 16V allowable)
  • Maximum Current < 100 mA

DVD Specifications

  • D/A Converter 32 bit
  • Video decoder MPEG1/MPEG2/MPEG4/WMV/H.264/MKV/JPEG/PNG/BMP
  • Audio decoder MP3/WMA/AAC/WAV/FLAC/DSD
  • Wow & Flutter Below Measurable Limit
  • Freq. Resp. (96kHz Sampling) 20Hz ~ 44kHz
  • Freq. Resp. (48kHz Sampling) 20Hz ~ 22kHz
  • Freq. Resp. (44,1kHz Sampling) 20Hz ~ 20kHz
  • Total Harmonic Distortion    0.01% (1kHz)
  • Signal to Noise Ratio 90.5dB (1kHz)
  • Dynamic Range 89dB
  • Quantifying bit number       16/20/24bit

USB Specifications

  • USB Version compatibility USB 2.0 High Speed
  • File System FAT 16/32 / exFAT / NTFS
  • Maximum Supply current 1500mA
  • D/A Converter 24/32 bit
  • Video Decoder MPEG1/MPEG2/MPEG4/WMV/H.264/MKV/JPEG/PNG/BMP
  • Audio Decoder MP3/WMA/AAC/WAV/FLAC/DSD
  • SD-card specs
  • Compatible SD cards  SD/SDHC/SDXC
  • File system  FAT 16/32, exFAT, NTFS
  • Maximum capacity    2000 GB
  • Data transfer rate Maximum 24 Mbps
  • Video decoderMPEG1/MPEG2/MPEG4/WMV/H.264/MKV/JPEG/PNG/BMP
  • Audio decoder MP3/WMA/AAC/WAV/FLAC/DSD

Bluetooth specifications

  • Technology Bluetooth V3.0
  • Frequency 2.402 - 2.48 GHz
  • Output power +4dBm(max), 0dBm (AVE) power class 2
  • Maximum range Line of sight approx. 10 meter
  • Handsfree profile (HFP), V1.6
  • Serial port profile (SPP), V1.2
  • Advanced audio distribution profile (A2DP), V1.3
  • Audio Codec SBC/AAC
  • Audio/Video remote control profile (AVRCP), V1,5
  • Phonebook access profile (PBAP), V 1.2

Navigation specifications

  • Receiver type High sensitivity GPS receiver
  • Receiver frequency   1575.42 MHz (C/A code)
  • Acquisition time cold < 29 sec
  • Update rate   1/sec continuous
  • Position accuracy < 2.5 meters/typical
  • Velocity accuracy 0.1 meter/sec RMS
  • Positioning method GPS
  • Antenna External GPS antenna


  • DC cord (Mitsumi to ISO) 23 cm
  • usb extension cable  2 pieces, 1 meter
  • GPS antenna  with 3.5 m cable
  • GPS Antenna Ground Plane Mount (Adhesive Metal Pad)
  • Handsfree Microphone with 3 m cable

General Specifications

  • Operating voltage 14.4V (10.5 ~ 16V Allowable)
  • Maximum Current Consumption 15A
  • Dimensions (WxHxD) 178 x 100 x 147mm
  • Weight, inclu. sleeve & escutcheon 2.4 kg
  • Operation Temperature Range -10°C ~ 60°C

How will you send my item?

We ship to addresses within the UK using Royal Mail and DPD couriers.

How much does delivery cost?

  • Royal Mail Standard - 2-3 Day non-tracked service - £3.99.
  • Royal Mail Tracked - 2-3 Day tracked service - £4.99.
  • DPD 2-3 Day - 2-3 Day tracked service - £7.99 .
  • DPD Next Day - Next working day tracked service - £11.99.
  • DPD Delivery - Non specific DPD service for larger/bulkier orders - £15.
  • Saturday/Sunday Service - Tracked service specified for Saturday/Sunday - £22.99.

For orders to UK Non-mainland and International destinations, there will be an additional charge at checkout. Please see below for more information.

How long does delivery take?

Depending on the delivery service you choose, delivery usually takes between 1-3 working days to mainland UK from the moment we despatch your order. Orders to UK non-mainland and international destinations can take longer.

When will you despatch my order?

Orders placed before 3pm are processed and despatched the same day (excluding bank holidays and weekends). Orders placed on weekends will be processed and despatched the following working day.

*Please note that international orders may require extra checks before we are able to despatch your order so timescales may vary.

Can I track my delivery?

Yes - Order tracking is offered as standard on all items, whether they are shipped via DPD or Royal Mail. You will receive your tracking information via email once we have despatched your order. 

UK Non-mainland and International destinations.

Due to the UK leaving the EU, some of our delivery partners have changed the way we ship to international and offshore destinations. This means that for the time being we are unable to ship items to these locations.

We are still accepting orders to these destinations however delivery times and prices are not final. We will confirm via email once we know more from our delivery partner.

Shipping for all items to UK Non-Mainland and International destinations will incur a charge at checkout. This charge is not final and we may need to charge for additional postage if required.

Shipping to international destinations may require further security checks and I.D. may need to be provided by the cardholder. We reserve the right to cancel any orders where you are do not pass our security checks or do not pay for appropriate postage.

Please note that we are unable to ship some items outside the UK. To avoid any disapointment please contact us before making your order.

What do you class as UK Non-mainland?

Rep. Ireland, N. Ireland, Channel Islands, Jersey, Guernsey, Isle of Wight, Isle of Man and Scottish Highlands. If you are unsure whether your address is classed as UK Non-mainland please feel free to contact us and an advisor will be happy to help.

For any further enquiries with regards to your delivery please contact us on 020 8561 9845 and one of our adviser's will be happy to help.

I want to return an item

  • Unwanted Goods: In accordance with The Consumer Contracts Regulations (2015), you have a 14 working day 'cooling off period' in which you have the right to cancel your purchase and receive a full refund. The cooling off period starts on the day after the day on which you received the goods (does not include weekends). You are responsible for the cost of returning the item to us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods.
  • Providing that unwanted goods are received back by us in "as new" condition, we will refund payment for the goods. We don't mind if you open the product to check it, however any used or damaged products will be subject to a 25% handling fee so please take care when opening your item. These refunds will be made within 30 days of return of goods. Should you wish to cancel your purchase within the 14 working days 'cooling off' period, please e-mail us at [email protected]
  • Please tell us your name and address, how your order was placed and any payment reference (ie Paypal) and the order number.
  • Should you cancel your purchase with this 14 working day 'cooling off' period, we will refund your payment in full via the method of payment. There will be no charges for cancellation within this 14 working day 'cooling off period'.
  • You are advised to wrap the product carefully to avoid damage. You are also advised to return goods by recorded delivery, registered post, or by courier. Proof of postage will not be accepted as proof of delivery. Please remember to include with the return your name and address, and a copy of your purchase receipt.
  • Manufacturer's warranty: Beyond this 14 working day period, you are covered under the manufacturer's warranty which is typically 1 year. If your product becomes faulty during this period, you should contact our eSupport department, via the website, direct email or phone for a returns number. We will then arrange for your item to be repaired (or replaced, if appropriate with a new product) or provide details of the manufacturers local service centre.
  • To avoid unnecessary returns, our returns address will be provided with the  Returns Number.

Airlift Warranty Managments:

  • Limited Lifetime Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased before 09/03/2021
  • 2-Year Limited Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased individually on or after 09/03/202
  • 4-Year Limited Warranty for Air Lift Performance 3HTM, 3PTM or 3STM Air Management/Control system and Accessories purchased with an Air Lift Performance front and rear suspension kit or four (4) Air Lift Performance Dominator Air Springs (purchased within 45 days of each other) on or after 09/03/2021

Airlift Warranty Bolt-on Suspenion:

  • 1-Year Limited Warranty for Air Lift Performance bolt-on Performance Series and Slam Series suspension kits purchased individually before 09/03/2021
  • 2-Year Limited Warranty for Air Lift Performance bolt-on Performance Series and Slam Series suspension kits purchased with a 3HTM, 3PTM or 3STM Air Management/Control System on or after 09/03/2021. 

Airlift Warranty Compressors:

  • 1-Year Limited Warranty for Air Lift Performance compressors purchased before 09/03/2021
  • 90-Day Limited Warranty for Air Lift Performance compressors purchased on or after 09/03/2021