• Christmas Policy

Christmas 2023 Opening Times & Returns policy

SEASONAL OPENING HOURS:

Saturday 23rd December: 9:30am - 5:00pm
Sunday 24th Dec (Christmas Eve): CLOSED
Monday 25th Dec (Christmas Day): CLOSED
Tuesday 26th Dec (Boxing Day): CLOSED
Wed 27th, Thurs 28th & Fri 29th Dec: 9:30am - 6:00pm
Saturday 30th Dec 30th: 9:30am - 5:00pm
Sunday 31st Dec (NYE): CLOSED
Monday 1st Jan 2024 (NYD): CLOSED

CHRISTMAS RETURNS POLICY

  • Any product purchased between 24/11/23 and 24/12/23 will qualify for our extended returns policy.
  • If your purchase is made within this time you have until 01/01/2024 to inform us of your intention to return your items.
  • All orders placed within this time which are outside of the standard 14 day policy can only be returned for a credit. All credits need to be used within 90 days of issue.
  • Please ensure you inform our Customer Service team in writing or via email ([email protected]).
  • Any items being returned need be in brand new, unopened and unused condition.
  • All products must be returned to us within 14 calendar days after our Customer Service team have authorised a return.
  • Any promotional items received FREE at the time of purchase must also be returned, unused and unopened, otherwise the value of the promotional item will be deducted from the credit.

Please note: Our normal returns policy still applies on all orders if you are within the 14 day returns period.